Privacy Policy Commitment
Your personal data is handled with care and transparency
Introduction to Our Privacy Policy
At foloraevira, we are dedicated to protecting your privacy and complying with all relevant Australian privacy laws. This policy explains how we collect, use, and safeguard your personal information.
Our commitment is to transparency, giving you control over your data and ensuring it is only used for legitimate business purposes. We never sell your personal information.
How We Collect Information
We collect personal data directly from you and automatically through your interactions with our website and services.
Information You Provide to Us
- • Full name, contact number, and email address when you sign up.
- • Payment details for subscription processing.
- • Correspondence when you contact our team.
- • Responses to surveys or feedback requests.
- • Details provided for consultation bookings.
Information Collected Automatically
- • IP address and browser type when you visit our website.
- • Device information and operating system details.
- • Pages visited and interactions on our site.
- • Usage data collected through cookies.
- • Referral information from external sources.
How We Use Your Data
We use your information exclusively for service delivery, communication, and regulatory compliance.
- • Processing your subscription and payments.
- • Scheduling and managing consultations.
- • Providing updates and important service notices.
- • Responding to your inquiries or feedback.
- • Enhancing our website and service offerings.
- • Ensuring compliance with legal and regulatory requirements.
- • Maintaining account security and fraud prevention.
Our Promise: We will never sell or misuse your personal information. Your data is only used to provide our services and meet legal obligations.
When We Share Your Data
Personal data is only shared with trusted partners or authorities when required for service delivery or compliance.
Service Providers
We engage reputable third parties for payment processing and technology services. These providers are subject to strict confidentiality agreements.
Legal Requirements
We may disclose information to authorities as required by law or regulation.
Anonymous Data Use
Aggregated or de-identified statistics may be used for business analysis.
Your Privacy Rights
You have the right to access, correct, or request deletion of your personal information. Contact us to exercise your rights.
- • Right to request access to your data.
- • Right to correct inaccurate information.
- • Right to request data deletion.
- • Right to data portability in certain cases.
- • Right to object to certain uses of your data.
- • Right to request restriction of processing.
To exercise any privacy rights, contact us using the details provided in this policy.
How We Protect Your Data
We employ industry-standard security measures to keep your information safe from unauthorised access or misuse.
Technical Safeguards
- • Data encryption in transit and at rest.
- • Regular security audits and vulnerability checks.
- • Firewall and intrusion detection systems.
- • Secure access controls for authorised personnel.
Organisational Safeguards
- • Staff training on privacy and data protection.
- • Access limited to essential personnel only.
- • Clear internal privacy policies and procedures.
- • Incident response plans for security events.
How Long We Retain Data
Personal data is retained only as long as necessary for service provision, legal compliance, and business needs.
- • Account information for up to 7 years.
- • Service usage data for up to 3 years.
- • Correspondence for up to 2 years.
- • Billing records for up to 7 years.
- • Marketing preferences for up to 2 years.
You may request deletion of your data by contacting us at any time.
International Data Transfers
We may transfer data outside Australia only when necessary and with appropriate safeguards.
- • Use of secure international providers.
- • Standard contractual clauses for data protection.
- • Transfers only to countries with adequate data laws.
- • Your consent for specific transfers.
How We Use Cookies
Cookies support essential website features and help us analyse site performance. See our Cookie Policy for details.
Types of Cookies Used
- • For secure logins and site navigation.
- • To measure website traffic and efficiency.
- • To remember preferences and settings.
- • To enable enhanced features and communications.
You can manage or disable cookies at any time in your browser settings.
Policy Changes and Updates
We may update this privacy policy to reflect changes in law or our practices. Significant changes will be communicated to you.
- • Website notice for major updates.
- • Direct email if required.
- • Policy version and date updates.
- • Availability of archived versions on request.
Continued use after changes indicates acceptance of updates.
Contact Our Privacy Team
Questions or concerns? Please contact us using the details below.
foloraevira
125 Stirling Street, Perth, WA 6000 Australia
Phone: +61 7 2652 4197
Email: content@foloraevira.com
Last updated: September 26, 2025
Effective from: September 26, 2025